Cancellation and Refund Policy for Nammabox

Effective Date: 13.12.2023

Cancellation Policy

Order Cancellation by Customer

Customers can cancel their orders within 1 hours of placing the order. After this time frame, the order will be processed, and cancellation requests may not be accommodated.

Cancellation Procedure

To cancel an order, customers must contact our customer support team at support@nammabox.com/+91 8248498087 and provide the order number. Cancellation requests through other channels may not be accepted.

Refund Policy

Refunds for Damaged Products

We take utmost care to ensure that products are delivered in excellent condition. In the unfortunate event that you receive a damaged product, please contact our customer support team within 1 or 2 days of receiving the item.

Refund Eligibility

Refunds will be provided only for damaged products reported within the specified time frame. To be eligible for a refund, customers must provide clear photographic evidence of the damaged product along with the original packaging.

Refund Process

Once the damaged product is verified, we will initiate the refund process. Refunds will be processed to the original payment method used during the purchase.

Refund Timeframe

Please allow 7 Working business days for the refund to be reflected in your account. The processing time may vary depending on your payment provider.

Non-Refundable Items

Certain items, such as Customized or Personalized Items, may not be eligible for refunds. Please check the product description for details.

Contact Information

  • For Cancellations and Refunds, please contact our Customer Support team at
  • Email: support@nammabox.com
  • Phone: +91 8248498087

Note

This Cancellation and Refund Policy is subject to change without prior notice. Customers are encouraged to review the policy periodically for any updates.

 

By placing an order on our website, you acknowledge that you have read, understood, and agree to our Cancellation and Refund Policy.